As we discussed in a previous post, VoIP is a complex suite of protocol exchanges. These include specific network protocols used to discover a device on the network, as well as session initiation protocol (SIP), and real-time transport protocol (RTP). Check out the video below to learn more about these protocols and how they impact VoIP installations.

For more in-depth VoIP coverage, visit the VoIP section on Cornerstone, Biamp’s online technical support knowledgebase. In addition, we offer an online VoIP training program. Training is conducted in installments via convenient online videos, allowing you to learn at your own pace. Upon completion of the course, you’ll earn four renewal units (RUs) toward InfoComm CTS.