Posts from the Customer Service category

The Value of a Good Audio Consultant


Any task that requires a skilled professional for successful implementation is something you shouldn’t do by yourself. In the case of installed sound systems, an audio consultant is a skilled professional who understands the entire design process, how to make the various parts of the system work as they should, and has a lot of…



Meet Your New Online Biamp Tech Support Knowledgebase: Cornerstone


In addition to our telephone support and on-site professional services, Biamp has done one more thing to bring you, our customers and partners, the technical support and information you want. It’s called Cornerstone. Cornerstone: Biamp Technical Support Online Cornerstone is an online technical support knowledgebase that provides convenient access to Biamp product and technical information.…


Introducing Our Professional Services Pilot Program


Biamp has some of the greatest applications engineers in the world. So, we thought, “Hey, why don’t we expand the reach of their super smarts by sending them into the field, on-site to our customers’ installations?” That’s exactly what we did. Biamp is proud to introduce a new suite of paid professional services in a…


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