Welcome to the New Year
For many of us, the beginning of the year is a time to pause and reflect on goals for the next 12 months. With that in mind, we’re sharing some of Biamp’s New Year’s resolutions with you.
Biamp's Blog
Posts from the Customer Service category
How to Achieve the Business Shift to Cloud-Based Managed Services and Support
In an earlier post, we discussed former InfoComm president Scott Walker’s accurate prediction that the AV revolution would be digitized. With this post, we’ll explore Walker’s recommendations for achieving this business shift.
Adapting AV/IT to the Post-Digital Age
In his InfoComm 2001 keynote address, former InfoComm president Scott Walker correctly predicted that the AV revolution would be digitized.
Why we treat every customer like he or she is our favorite
Biamp is a collaborative company. We value people, and we recognize each person’s contribution to making us shine. Members of Biamp’s Training, Applications Engineering, and Customer Service departments interact directly with our customers. There is much crossover between these interconnected departments, though the groups perform different functions. Applications Engineers provide pre- and post-sales support for…