Posts from the Customer Service category

Leading Causes of Biamp Equipment Failure


Even though our products are very reliable (they come with a five-year warranty), the reality is that all gear occasionally fails in the field. Shocking, huh? Although we’d like to say we’ve seen it all, we still get surprised once in a while. We’ve received units from desert environments that were full of sand, and…


In a word…Service


For those of you who may have enough years behind you to remember, there once was a time in the not-so-distant past when things were made to last; if a thing you bought broke, it could be fixed rather than thrown away; and a thing would not be considered old or obsolete upon the introduction…



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