In order to help our customers better understand how to use the different Nexia devices, we’d like to give you some information about how to get started.

To communicate with your Nexia device, you will first need to download and install the Nexia software. This is freely available on our website, and can be found at the bottom of our Nexia downloads page. The current version is Nexia Software V3.3. (If your device was purchased prior to July 2013, you will also want to download the most recent version of firmware, available at the same link.)

The Nexia device will need to be powered on and connected to the same subnet as your computer in order for the two to communicate. The factory default IP address for a Nexia device is Therefore, if the Nexia is brand new or has not been modified, you should be able to communicate with it by connecting your computer to the same network, and setting the computer’s IP address to 192.168.1.x (where x = any number 1-254, except 101).

If you’re unsure of your Nexia’s IP address, you can use either of these two methods to discover it:

  • Finding and Changing an Audia/Nexia IP Address via RS-232
  • Finding an Audia/Nexia IP Address via Ethernet

Once you are on the same subnet, take a moment to watch the following videos. These will guide you through the process of connecting to your Nexia, retrieving its system configuration file, and updating or sending a new configuration file to the device.

Setting Network Discovery Options

Connecting to a Nexia Device

Sending or Updating a Configuration File to the Nexia

Stay tuned for more information on getting started with your Nexia device. You can always get the full story on Cornerstone.