Posts from the Customer Service category

Biamp ‘Cornerstone’ Strikes Gold: Recognized for Best Supporting Content in SCN Stellar Service Awards


Biamp, a trailblazer in the audiovisual industry, proudly takes center stage once again with our recent victory in the SCN Stellar Service Awards. Garnering the prestigious Gold award for Best Supporting Content, Biamp’s Cornerstone Technical Support Knowledge Base reaffirms our commitment to excellence and innovation in providing top-notch resources for customers and partners. The SCN…


Biamp Launches Extraordinary New Digital Product Catalog


This week Biamp launched our new digital product catalog, now available at products.biamp.com. This cutting-edge platform offers an immersive and intuitive experience for exploring our comprehensive range of superior audiovisual products and solutions. The digital product catalog represents a significant evolution in how customers and partners interact with Biamp’s offerings. With user-friendly navigation and powerful…


Apprimo Touch 8i Wins Industry Award for ‘Ease of Customization’


The Apprimo Touch 8i control panel was the winner in the “Ease of Customization” category in the National Systems Contractors Association’s (NSCA) “Excellence in Product Innovation” awards. The NSCA is the leading not-for-profit association representing the commercial integration industries, and this year’s awards recognize manufacturers and products that have a “profound impact on commercial systems…


Sound Masking for Financial Institutions: Improving Data Privacy and Client Trust


Financial institutions handle lots of confidential information. From social security numbers to account balances, customers trust their banks and credit unions to keep their personal data private. However, open floorplan acoustics can make it difficult to maintain speech privacy. Which is why sound masking—the introduction of unobtrusive background sound to cover up conversations—is an ideal…


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